Privacy Policy

1. Introduction

Welcome to xrcscan.com ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

By accessing or using our blockchain data explorer services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our practices, please do not use our services.

2. Data Controller Information

3. Information We Collect

3.1 Information You Provide Directly

• • Contact Information:When you reach out to us via email or contact forms, we collect your name, email address, and any other information you choose to provide.
• • Account Information:If you create an account or subscribe to our services, we may collect registration details including username, email address, and authentication credentials.
• • Communication Data:Records of your correspondence with us, including support tickets and feedback submissions.

3.2 Information Collected Automatically

• • Usage Data:Information about how you interact with our platform, including pages visited, features used, search queries, and time spent on our services.
• • Device Information:Technical data including IP address, browser type and version, operating system, device identifiers, and screen resolution.
• • Log Data:Server logs that record access times, error messages, and system performance metrics.
• • Location Data:Approximate geographic location derived from your IP address for analytics and service optimization.

3.3 Blockchain Data

As a blockchain explorer, we index and display publicly available blockchain data including transaction records, smart contract information, and network statistics. This data is inherently public and not considered personal information under GDPR unless it can be directly linked to an identifiable individual.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. Cookies are small text files stored on your device that help us recognize you and remember your preferences.

4.1 Types of Cookies We Use

4.2 Managing Cookie Preferences

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or receive notifications when new cookies are set. Please note that disabling certain cookies may limit your ability to use some features of our platform.

You can also manage your cookie preferences through our cookie consent banner, which appears on your first visit to our site. Your choices are stored and respected across all subsequent visits.

5. Analytics and Third-Party Services

We use third-party analytics services to help us understand how users interact with our platform and to improve our services. These services may collect information about your use of our site and other websites.

5.1 Analytics Providers

• • Google Analytics:We use Google Analytics to track website traffic, user behavior, and demographic information. Data is anonymized and aggregated in compliance with GDPR requirements.
• • Performance Monitoring:We employ performance monitoring tools to ensure optimal service delivery, detect errors, and maintain system reliability.
• • Security Services:Third-party security providers help us protect against malicious activity, DDoS attacks, and unauthorized access attempts.

5.2 Data Sharing with Third Parties

We do not sell, rent, or trade your personal information to third parties. We only share data with trusted service providers who assist us in operating our platform, conducting our business, or serving our users, provided they agree to keep this information confidential and comply with applicable data protection regulations.

6. How We Use Your Information

We process your personal data for the following purposes, based on legitimate interests, contractual necessity, or your explicit consent:

• • Service Delivery:To provide, maintain, and improve our blockchain explorer services, including transaction tracking, smart contract verification, and network analytics.
• • Communication:To respond to your inquiries, provide customer support, and send important service updates or security notifications.
• • Platform Optimization:To analyze usage patterns, identify technical issues, and enhance user experience through data-driven improvements.
• • Security and Fraud Prevention:To protect our platform, users, and data from unauthorized access, malicious activity, and security threats.
• • Legal Compliance:To comply with applicable laws, regulations, legal processes, and enforceable governmental requests.
• • Research and Development:To develop new features, tools, and services that enhance blockchain data transparency and accessibility.
• • Marketing Communications:With your explicit consent, to send you newsletters, product updates, and promotional materials. You can opt out at any time.

7. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on the following legal grounds:

8. Your Rights Under GDPR

As a data subject under GDPR, you have the following rights regarding your personal information:

To exercise any of these rights, please contact us atinfo@xrcscan.com. We will respond to your request within 30 days as required by GDPR.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

• • Account Data:Retained for the duration of your account plus 90 days after account closure, unless longer retention is required by law.
• • Usage and Analytics Data:Typically retained for 24 months to enable meaningful trend analysis and service improvements.
• • Communication Records:Retained for 3 years to maintain service quality and resolve potential disputes.
• • Legal and Compliance Data:Retained as required by applicable laws and regulations, which may vary by jurisdiction.

After the retention period expires, we securely delete or anonymize your personal data in accordance with industry best practices.

10. Data Security

We implement robust technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• • Encryption:All data transmitted between your device and our servers is encrypted using industry-standard TLS/SSL protocols.
• • Access Controls:Strict access controls ensure that only authorized personnel can access personal data, and only when necessary for their job functions.
• • Regular Security Audits:We conduct regular security assessments and penetration testing to identify and address potential vulnerabilities.
• • Data Backup:Regular backups are performed and stored securely to ensure data availability and integrity.
• • Incident Response:We maintain a comprehensive incident response plan to quickly address any security breaches and notify affected users as required by law.

While we strive to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of data protection.

11. International Data Transfers